Introduction
The Law Firm “Albert Islami Law Office” (avokatia.eu) is committed to protecting the personal data and privacy of visitors to this website in accordance with Law No. 06/L-082 on the Protection of Personal Data in Kosovo.
This Privacy Policy explains what personal data may be processed when you use this website, why such data may be processed, how it is protected, and the rights available to you.
Data We Collect
Our website is designed to collect only limited information.
Technical Data – When you access the website, our web server may automatically process technical information such as your IP address, browser information, requested page, date and time of access, and related server-log information. This information may be processed for website operation, network security, prevention of misuse, and investigation of technical or security incidents.
Voluntary Communication – If you contact the office by email, telephone, WhatsApp, or another available communication channel, we process the information you voluntarily provide, such as your name, contact details and the contents of your communication, for the purpose of reviewing and responding to your inquiry.
Sending information to the office does not by itself establish an attorney-client relationship. Potential clients should not send confidential, privileged or time-sensitive information before the office confirms that the matter can be reviewed.
Cookies, Google Ads and Similar Technologies
This website uses Google Ads and the Google tag for advertising measurement.
Advertising-related storage and processing controlled through Google Consent Mode are set to denied by default. Depending on your consent choices and the Google Ads features in use, Google may use cookies or similar technologies to store or access information relating to advertising interactions and visits to this website.
Where the relevant consent has not been granted, the Google tag operates with restricted functionality in accordance with the consent status communicated to Google. Google may nevertheless receive limited technical or consent-related information in connection with the operation of Consent Mode.
We do not use Google Analytics on this website unless expressly stated otherwise in this Privacy Policy.
Google Ads
We use Google Ads to advertise the services of the office and to understand the effectiveness of those advertisements.
In connection with Google Ads, Google may process information including your IP address, browser or device information, the page visited, advertising or click identifiers, consent status, and information relating to interactions with advertisements or this website.
The extent of processing depends on the Google Ads functionality being used and your applicable consent choices.
Google acts under its own privacy terms and policies in relation to its processing of data. You can manage advertising preferences through Google Ad Settings.
Consent and Privacy Choices
Where consent is required for advertising-related storage or processing, the relevant consent is requested separately and may be refused.
You may withdraw or change consent at any time through the privacy or cookie settings made available on this website. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Where consent is refused or withdrawn, advertising-related storage and processing that depends on that consent remains restricted.
Legal Basis and Retention
Personal data is processed only where there is an appropriate legal basis under applicable data-protection law.
Technical and server-log information may be processed on the basis of the legitimate interests of the office in operating, securing and protecting the website and its systems.
Information voluntarily supplied when contacting the office may be processed for the purpose of responding to the inquiry and, where applicable, taking steps at your request in connection with a possible professional engagement.
Advertising-related processing that requires consent is carried out on the basis of that consent.
Personal data is retained only for as long as reasonably necessary for the purpose for which it was processed and for any applicable legal, professional, security or record-keeping requirements.
Your Rights
Pursuant to Law No. 06/L-082, and subject to the conditions provided by applicable law, you may have rights including:
- Right of access and rectification.
- Right to erasure of personal data.
- Right to restrict or object to processing.
- Right to data portability where applicable.
- Right to withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at info@avokatia.eu or (+383) 38 548 342.
You also have the right to lodge a complaint with the Information and Privacy Agency of the Republic of Kosovo.
Data Security
We implement appropriate technical and organisational measures intended to protect personal data, including communications and server-log information, against unauthorised access, loss, misuse, alteration or disclosure.
No method of transmission or electronic storage can be guaranteed to be completely secure.
Third-Party Services
Where this website uses services provided by third parties, such as Google Ads, those providers may process information in accordance with their own privacy policies and applicable legal obligations.
We recommend reviewing the privacy information provided by those services where relevant.
Changes to this Privacy Policy
We may update this Privacy Policy when the website, the technologies we use, or applicable legal or regulatory requirements change.
Last Updated: August 8, 2026